Earn & Redeem
Encore Rewards members receive exclusive benefits including:
- $5 in FREE slot play for every 1,000 points you redeem
- Exclusive contests and offers
- Monthly bonus points for Double and Triple Diamond members
Join now >
How to redeem points
Redeem points and free play directly at slot machines or etables using your Encore Rewards card and PIN number. If you don’t have a PIN, visit Guest Services at any BC Casino or Chances location.
Points can be redeemed at any BC Casino and Chances location however, free play offers sent via email or direct mail can be only be redeemed and played at a location within the same gaming company where it was originally awarded.
Your membership level is determined by the points you have earned over a 6-month period and can increase at the beginning of each month. Your membership level can only decrease every 6 months. Program anniversary dates run November 1 (based on play from May to October) and May 1 (based on play from November to April).
Bonus points, promotional points, multiplier and direct mail offers do not affect your membership level. All points are redeemable for free play.
How to redeem Encore Dollars
To redeem your Encore Dollars, visit Guest Services. You will receive a voucher that can be used towards food and beverage at the location where the Encore Dollars were issued. Encore Dollars redeemed for vouchers will expire within 24 hours.